Frequently Asked Questions

How to Order
Use the "Add to Cart" button to add items. Proceed to the cart and click "Checkout" to finish.
Is My Payment Safe?
Yes! Our payment system is 100% secure. Dedicated security experts protect your data.
Delivery Timing
Orders processed within 1–3 business days. Shipment confirmation email follows.
Tracking Enabled?
Yes! You’ll receive a tracking code after purchase.
Shipping Charges
Varies by origin. Input your address at checkout to view costs.
Multiple Items?
Multiple orders may ship in separate packages.
Returns
Contact Customer Service if dissatisfied—we’ll resolve it.
Contact Us
Email service@imperialbookmark.com or complete our contact form. Support awaits!